Everything you need to know about customers.

Onboarding a customer

A customer is a user who is subscribed to one or more of your products. A customer can also have a license key. You can onboard a new customer by clicking "New" on the Customers page, selecting a free product in the dropdown, inputting the customer's email address, and then clicking "Send license".

If you'd like to onboard a customer to a recurring product, you want to create a Link with a max usages of 1. This prevents licenses from being generated without an active subscription.


New customer modal

Viewing a customer

On the customers page, you can search for a customer by product, username, Discord ID, email, user ID, customer ID, or subscription ID. Once you find the customer you're looking for, you can click on the row to get a full overview of the customer. The customer preview page shows information about a customer including their user details, license key, subscription information if there is a subscription attached, payments and metadata associated with the license.


Customer overview page


Additional support

If you've followed the article and are still having issues, contact us and we'll be happy to help!

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