Custom Domain

Use your own domain for the Member Portal.

First off, you need a domain. If you don't have it already, we suggest you grab one on NameCheap.

Once you have a domain, navigate to DNS settings and create a CNAME record with the following values:

  • HOST or NAME - dashboard
  • VALUE or TARGET - hosting.hyper.co
  • TTL - as low as possible

After successfully creating a CNAME record, head over to the settings page of the admin dashboard. Input your domain preceded by the word dashboard in the Domain field.

If your CNAME record is valid the field will turn green, otherwise the field will turn red. In this case, double check that your configuration is correct and exactly as explained above, then wait for a couple hours (propagation can take up to 24 hours).

Useful articles:


Domain verification

If your domain requires additional confirmation, you'll see the following alert in your dashboard:

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Domain Verification UI

You'll notice a long string in mono text — this is the DNS record you want to copy. You'll want to create a new TXT record with a Name of _vercel, content of the text we just copied, and a TTL as low as possible. Attached is a screenshot from Cloudflare of how this record looks.

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Adding the domain verification record to Cloudflare

Once this record is added, it can take a few minutes to be recognized. After a few minutes, try clicking the "Verify" button on Hyper. If this doesn't work, wait a few minutes and try again.

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Additional Support

If you've followed the article and are still having issues, contact us and we'll be happy to help!